Equal Employment Opportunity and Non-Discrimination Policy
I. OVERVIEW & SCOPE
Murima Rides Co., headquartered in Embu, Kenya, has established a Non-Discrimination and Equal Employment Opportunity Policy ("EEO"). This policy applies to all aspects of the relationship between Murima Rides Co. and its employees, agents, partners, and drivers, including but not limited to:
Recruitment and advertisements for employment
Hiring and termination
Compensation and benefits
Assignment and classification of employees
Promotions, transfers, and training
Working conditions and disciplinary actions
Customer service delivery
These policies apply to:
Permanent and temporary employees
Independent contractors
Drivers and rider partners
All personnel working with or representing Murima Rides Co.
Any other persons or firms doing business for or with Murima Rides Co.
Any individual or partner found to have violated this policy will be subject to disciplinary measures, including termination of their relationship with Murima Rides Co.
This policy is consistent with the Kenyan Constitution (2010), the Employment Act (2007), the Labour Relations Act (2007), the Persons with Disabilities Act (2003), and other applicable laws and regulations. Where local laws provide greater protection, those provisions will take precedence.
II. POLICIES
Murima Rides Co. shall not tolerate, under any circumstances, any form of discrimination based on:
Race, ethnicity, or tribe
Religion, creed, or belief
Color
Age
Disability (physical or mental)
Pregnancy or parental status
Marital status
Sexual orientation, gender identity, or gender expression
Veteran or military status
HIV/AIDS status or health condition
Domestic violence victim status
National origin or place of residence
Political affiliation
Sex
Genetic or hereditary conditions
Socio-economic or geographic background
Any other status protected by Kenyan law
For qualified persons with disabilities, Murima Rides Co. will provide reasonable workplace accommodations in compliance with the Persons with Disabilities Act, 2003.
Discrimination in Service Delivery
Murima Rides Co. prohibits any form of discrimination in the provision of transportation services, including taxicab, motorcycle, or app-based rides.
Associated drivers and employees are required to comply with this policy. The company will not tolerate discriminatory practices that deny any customer full and equal access to services.
Prohibited Discriminatory Conduct includes:
Refusing to pick up or drop off a passenger due to a protected characteristic
Refusing service to a passenger with a service animal (in line with Kenya’s Persons with Disabilities Act)
Using derogatory, harassing, or offensive language toward customers or colleagues
Refusing service to or from certain neighborhoods, towns, or counties (geographic discrimination)
Treating passengers differently based on tribe, religion, or social status
Murima Rides Co. is committed to a work environment free from harassment.
Harassment includes any behavior, verbal or non-verbal, that:
Creates an intimidating, hostile, or humiliating environment
Interferes with an employee’s or driver’s ability to work or provide service
Targets individuals based on protected characteristics (tribe, religion, sex, age, disability, etc.)
Harassment is prohibited between colleagues, supervisors, drivers, customers, or any persons involved with Murima Rides Co.
Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute harassment when:
Submission to such conduct is made a condition of employment, promotion, or opportunity
Submission to or rejection of such conduct affects decisions such as transfers, training, or benefits
Such conduct creates an intimidating, hostile, or offensive work environment
Prohibited conduct includes:
Sexual comments, jokes, or degrading remarks
Display of sexually suggestive objects, media, or images
Unwanted touching, advances, or propositions
Sexual harassment is prohibited whether between opposite sex or same-sex individuals.
Murima Rides Co. seeks to promote inclusion, equality, and diversity in line with the Kenyan Constitution (Article 27 on Equality and Freedom from Discrimination).
We commit to:
Increasing representation and participation of women, youth, and persons with disabilities in employment and leadership
Providing equal opportunity for all qualified applicants and employees
Any employee, driver, or contractor who feels they have been subjected to harassment or discrimination should promptly report to:
Grievance Department – Murima Rides Co.
Embu, Kenya
📧 Email: compliance@murimarides.co.ke
All reports will be handled confidentially. Timely reporting is encouraged to prevent recurrence.
Employees and drivers also retain the right to report violations directly to:
The Kenya National Human Rights Commission (KNCHR)
The Ministry of Labour and Social Protection
The Employment and Labour Relations Court (ELRC)
Murima Rides Co. strictly prohibits retaliation against any individual who makes a report in good faith. Retaliation will itself be treated as a serious violation of this policy.
Any employee, driver, or contractor found to have violated this policy will face disciplinary action, which may include:
Mandatory retraining
Suspension
Termination of employment or service contract
Revocation of driver/rider partnership
Remedies for verified cases of discrimination or harassment may include:
Reinstatement
Promotion or transfer
Reasonable accommodation
Compensation (back pay, front pay, or damages)
Legal costs in compliance with Kenyan law
This policy is supported and enforced by Stanley Maina, Founder & CEO of Murima Rides Co.
Effective Date: November 2024